Customize your Smart Inbox

There are two types of Inbox in Spark: Classic and Smart.

The Smart Inbox gathers emails from your various accounts and sorts them into Personal, Notifications, and Newsletters. New emails are available at the top of your inbox while read messages go to the Seen section at the bottom.

The Smart Inbox helps you manage your emails faster; you can focus on important messages and quickly clear the rest. Spark allows you to customize the Smart Inbox to work optimally for you. Meanwhile, you can switch to the Classic Inbox where all emails are displayed in chronological order.

Select the cards to display in the Smart Inbox

Spark offers various cards to display in the Smart Inbox. You can choose the ones you need:

• Personal — displays emails from other people;
• Notifications — shows messages from services;
• Newsletters — displays regular emails from the websites you’ve subscribed to;
• Pins — contain the emails you’ve pinned;
• Seen — the card for the emails you’ve already read;
• No New Mail — appears when all your emails have been read and sent to the Seen section;
• Shared Drafts — notifies you when your teammate invites you to create an email together or adds comments to a shared draft. Learn more about shared drafts.

Adjust the email grouping

You can choose one of the three options to group emails in the Smart Inbox:

• Unified displays emails from all of your accounts together. For instance, the Personal card shows all your personal emails from every account.
• Grouped shows each email address with the number of unread messages. Tap the email address to see the new emails.
• Per Account separates each account’s emails. For example, if you receive two personal emails in two different accounts, these messages are shown on separate cards.

Choose different email groupings for different cards

For example, the Per Account setting for the Personal card, Unified for Notifications, etc.

1. Click Spark at the top left of your screen.
2. Select Settings > General.
3. Click Smart Inbox at the top.
4. On the left, click on the card you want to customize.
5. Click Email grouping and choose one of the options.
   
   
6. Click Visible emails and choose how many emails should be displayed on a card.
   Note: This setting isn’t available if you’ve chosen the Grouped option.
7. In the Accounts section, you can untick the email accounts you don’t want to use with the selected card. For example, you may not want to see newsletters for one of your accounts.
8. If you need to, select the other cards to customize.

Choose the card action

In Spark, you can set up quick actions for emails on every card. There are three options: Mark emails as read, delete or archive them with one click.

1. Click Spark at the top left of your screen
2. Select Settings > General.
3. Click Smart Inbox at the top.
4. Select Card Action at the bottom left and choose one of the options.

To perform an action in the Smart Inbox, click on the card’s top right.

Change the email category manually

You can manually mark a specific email as personal, notification or newsletter if Spark has sorted this email into the wrong category. For example, when you change an email category from newsletters to notifications, Spark will sort all future emails from this sender to the Notifications card.

1. Open the desired email.
2. Click on the email category at the top right (Personal, Notification or Newsletter).
3. Select another category from the list.

Switch between the Smart and classic inbox

Follow these steps if you wish to see the classic inbox.

1. Click Classic at the top of your inbox.