Sometimes you need to get additional information from your teammates to answer an important email. Forwarding an email doesn’t work well, especially when you need to discuss it with multiple people. There is a better way to collaborate. In Spark for Teams, you can share an email with your colleagues to discuss it together privately in the comments.
The people you share the email with have to use Spark and be the members of your team. Otherwise, they will receive an invitation to join your team and will need to download Spark if they don’t have it.
Note: If you have multiple teams, choose the one you need by clicking on the team’s name at the top.
Shared conversation enables you to discuss the email privately with selected team members. The email’s sender or other people from your team won’t see any comments.
To mention a person in your comment, type @ and choose a team member from the list. Start typing the name or email address to find the right person faster. The team member you mention will get a notification
All your shared emails are located in the Shared folder on the sidebar. If there is no such folder, click More on the sidebar and select Shared.
You can always add more people to the already shared thread:
Now, you can chat with your teammates in the comments under this email. The discussion is private: The email’s sender or other people from your team won’t see any comments.
To mention a person in your comment, type @ and choose a team member from the list. Start typing the name or email address to find the right person faster. The team member you mention will get a notification.
All your shared emails are located in the Shared folder on the sidebar. If there is no such folder, select Edit list on the sidebar and tap the plus sign near Shared.
You can always add more people to the already shared thread:
Now, you can chat with your teammates in the comments under this email. The discussion is private: The email’s sender or other people from your team won’t see any comments.
To mention a person in your comment, type @ and choose a team member from the list. Start typing the name or email address to find the right person faster. The team member you mention will get a notification.
All your shared emails are located in the Shared folder on the sidebar. If there is no such folder, open Settings > Personalization > Add New and select Shared.
You can always add more people to the already shared thread:
You can stop sharing an email with the selected team members or leave the thread someone shared with you. The person removed from the conversation can’t access the previously shared email in the Shared folder anymore until somebody invites the person back.